Privacy Policy

Information We Collect

When you request a quote, sign up for our mailing list, or contact us, we collect:

• Your name, email, phone number, and service address
• Approximate lot size and selected services
• Photos you upload (if any) for quote estimation
• Your IP address (logged with form submissions for spam prevention)

How We Use It

Solely to:

• Quote and schedule your service
• Communicate about your appointments, invoices, and follow-up
• Send occasional service updates (you may unsubscribe at any time)
• Document property conditions for liability protection (see our Terms of Service)

What We Don't Do

We never sell, rent, or share your personal information with third parties for marketing purposes. We do not use behavioral advertising. We do not share photos of your property except as described in our Terms.

Third-Party Services

We use a small number of trusted vendors to deliver our services — things like email delivery, payment processing, and address lookup. They process information on our behalf under strict confidentiality terms and do not use it for their own purposes. If you would like a current list of the vendors we use, contact us at support@cutnmow.com.

SMS Messaging

When you provide your phone number through our quote form, contact form, or HOA & Commercial bid form and consent to SMS communication, you may receive text messages from us about your quote, scheduled service, invoicing, and routine service updates. Message frequency varies but typically ranges from 1 to 5 messages per active service.

Standard message and data rates may apply per your mobile carrier. You can opt out at any time by replying STOP to any message; reply HELP for assistance, or contact us at support@cutnmow.com.

Your phone number and message content are processed through a third-party SMS provider on our behalf under strict confidentiality terms and are not shared with advertisers, marketers, or any other third party. We do not send marketing or promotional SMS — only transactional messages tied to your service.

Mobile information (phone number and SMS opt-in status) will not be shared with any third parties or affiliates for marketing or promotional purposes. Information shared with subprocessors that support these communication services is excluded from this restriction.

Storage & Security

Your information is stored on servers operated by Coleman & Marks LLC. Data is encrypted in transit (HTTPS). We retain quote and customer records indefinitely unless you request deletion.

Your Rights

You may request a copy of your data, request corrections, or request deletion at any time by emailing support@cutnmow.com. We respond within 30 days.

Cookies

cutnmow.com uses essential cookies for session and form state. We do not use tracking cookies for advertising.

Changes

We may update this policy with reasonable notice posted on cutnmow.com. Material changes will be communicated via email if you've signed up for our mailing list.

Contact

Privacy questions? Email support@cutnmow.com.